Payment Policy

This Policy governs the payment and refund methods that apply when you carry out a transaction on the platform.

1. Payment methods

You may select one of the payment methods displayed before confirming the order.

1.1. Bank transfer

Make payment to our bank account and use the order code in the transfer description. The order will be processed after we confirm receipt of the payment.

Bank account information:

• Account name: STRINGEE JOINT STOCK COMPANY
• Account number: 1067427979
• Bank: Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank) - Dong Do Branch

1.2. Online payment

We provide online payment through VNPay and other payment gateways to our company account. You may select this method on the Checkout page. After online payment, your order will be automatically confirmed and we will proceed with delivery.

2. Refund methods

If the conditions for a refund are met, we will issue the refund through the original payment method where possible, by bank transfer or through another method agreed by both parties.

Refund conditions, processing time and costs are governed by the published Service Provision, Termination and Refund Policy.