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Legal

General Transaction Terms

Information and policies that apply when using Cogover's website, products and services.

By using the e-commerce platform or carrying out a transaction, you confirm that you have read, understood and agreed to comply with the transaction terms published below.

1. Our rights and obligations

1.1. We have the right to:

  • Issue, publish and implement operating conditions, transaction terms, service standards and platform usage procedures.
  • Determine goods, services, prices and promotional programs in accordance with the law.
  • Collect fees, if any, in accordance with the published Pricing Policy.
  • Request that you provide information necessary to carry out a transaction.
  • Suspend, terminate or restrict an account or platform access when a violation occurs.
  • Apply necessary measures to ensure platform security and prevent violations of the law.

1.2. We have the obligation to:

  • Provide complete and accurate information about goods, services, prices and promotional programs, if any.
  • Ensure the quality of goods and services and carry out provision, delivery, warranty, returns and refunds in accordance with the published policies.
  • Keep the platform safe and stable and protect your information and data.
  • Receive and resolve feedback, requests and complaints.
  • Not provide prohibited goods or services, counterfeit goods, goods infringing intellectual property rights, or any goods or services that violate the law.
  • Fulfil financial obligations to the State and coordinate with and provide information to competent authorities upon request.

2. Your rights and obligations

2.1. You have the right to:

  • Have your rights protected in accordance with consumer protection laws.
  • Receive complete and accurate information about goods, services and the provider.
  • Select suitable goods, services, payment methods and delivery methods.
  • Review information before confirming a transaction.
  • Have your information and data protected and have feedback, requests and complaints resolved in accordance with regulations.

2.2. You have the obligation to:

  • Provide necessary, complete and accurate information.
  • Make full and timely payment using the selected method.
  • Comply with the law and the published operating conditions and transaction terms.
  • Not use the platform to commit any unlawful act.

3. Applicable policies

The following policies form an integral part of these General Transaction Terms: