Cogover Service
03
Applications
Business applications use data and logic from a unified platform.
The platform where humans and AI operate the business together
Cogover Platform unifies data and connects cross-functional processes in one system. Low-code technology enables rapid customization around each business's operating needs.
Lead intake and qualification process
STEP 01New leadCaptured from the website
STEP 02AI researches & classifiesAnalyzes needs · Prepares an initial recommendation
NextSTEP 03Cogover routes the leadThe right sales rep is notified
NextSTEP 04Sales contacts the customerCalls · Emails through Cogover Service
NextSTEP 05AI recommends the next stepAnalyzes recordings & history
NextCogover ObjectHumans and AI access data in Cogover Object according to established roles and rules.
Cogover ProcessActivates the AI Agent and brings humans or AI into the workflow at the required step.
UNIFIED PLATFORM
Data, logic and applications are no longer disconnected
Three layers connect data, processes and applications on one platform so businesses can run operations consistently.
02
Business Logic
Coordinate workflows, approvals, allocations, notifications, and integrations.
01
Object Manager
Data structure, interface, access rights and business rules.
An introduction to the Cogover application architecture, published by Cogover Vietnam.
Watch on YouTubeHUMAN–AI MODEL
More than adding AI to software,
Cogover places AI at the right point in each process
AI creates value when it works with structured data in a process with clear permissions and control points.
Direction & decisions
Set goals, add context, apply expertise and approve important decisions.
Interpret & recommend
Process information, prepare recommendations and assist with appropriate tasks.
Coordinate & record
Connect data, enforce permissions, coordinate workflows and preserve processing history.
One shared environment where teams and AI collaborate within established permissions, roles and approval points.
APPLICATION SUITE
Start with standard business applications
Cogover Platform provides packaged applications for common business functions. Businesses can customize an existing application or build a new one around a specialized process.
Sales
CRM
Manage leads, opportunities, quotes and sales activities.
Logistics
Inventory
Tracking products, warehouses and import - export - inventory flows.
Production
Manufacture
Coordinate norms, production orders, stages and finished products.
Finance
Finance
Monitor operating documents, debts, payments and budgets.
Inter-department
Process
Design and monitor business processes for each role.
Human resources
People
Manage appropriate organizational structure and human resources processes.
Multi-channel sales
Omni Channel
Consolidate and assign conversations according to connected channels.
Customer care
Service
Manage switchboards, incoming and outgoing calls and customer contact history.
SOLUTIONS FOR REAL BUSINESS NEEDS
Start with the business problem that matters most
Cogover connects data, people and AI in a unified process for each specific business need.
Discuss your business needCONFIGURATION & INTEGRATION
Powerful customization
with no-code and low-code technology
- Add Objects, Fields and Layouts for your business.
- Configure permissions, statuses, processes and change history.
- Connect external systems through APIs.
CUSTOMERS
What customers say about Cogover
Businesses use Cogover to connect data, customize processes and improve how their teams work together.
Cogover has completely changed the way we handle our school's operations. I love how easy it is to build and adjust workflows without coding. It saves us so much time and gives us the flexibility to customize things exactly how we need. No more waiting for IT support—our team can do it all!
Before using Cogover Process, managing our workflows was a headache—too much manual work and things kept slipping through the cracks. Now, everything runs smoothly with automation, and we have better control over our processes. It’s simple, efficient, and saves us a ton of effort!
Cogover Sales has made a huge difference for our team. Tracking leads, managing follow-ups, and keeping customer info in one place has never been easier. The insights we get help us close deals faster, and it’s super easy to use. Highly recommend it!
Contact Cogover's digital transformation consulting experts
Share the bottleneck you want to address first. The Cogover team will assess it and recommend an appropriate approach.
Digitize dataDigitize processesPlan AI adoption